Tadano’s worldwide network of experts is ready to keep your business running smoothly. Whether you need technical support, original spare parts, training, or financial support, there is always a dedicated specialist there to support you.
CUSTOMER SUPPORT
Local service teams in the US, Canada and Latin America covering all product lines in Pan America
Factory trained technicians with extensive field experience
24/7 Emergency Support from actual Tadano Employee
One contact number and email for all your needs:
+1 281-869-0030
customersupport@tadano.com
Parts
Simple online ordering and inventory visibility
Robust available inventory with world class parts order fill rates
Fast parts deliveries
White Glove after hours parts orders and deliveries
WARRANTY
Centralized Claim Portal (SCoP)
4-hour adjudication response time
User friendly claims process
TRAINING
Progressive multi-level courses for all product lines
In depth study of cranes’ operational systems, hydraulic, pneumatic, and electrical circuits
EXTENDED ASSURANCE
Coverage beyond the standard warranty period
New and used coverage up to 60 months and
7500 hours
Coverage is fully transferrable
Fully customizable online quoting
